Shipping Procedure
Your order with be processed with our online shopping cart. As soon as we receive your order, we will ship your package promptly. If there is any delay, you will be notified.  Each item will be inspected by our staff and carefully wrapped for shipping. We insure EVERY package for the value of your purchase; we ship UPS only. Please note, UPS does not require a signature unless requested.

When can I expect delivery?
Costs include shipping, handling and insurance. We are able to deliver orders to anywhere in the United States of America. Please contact us for information regarding international shipping. If for some reason we are unable to deliver to the address given during the checkout process, we will inform you and attempt to make alternative delivery arrangements.

Will my package be insured?
Our items are of the highest quality; therefore in order to assure your package arrives safely – we insure ALL our packages.

Can I track my order?
We process each order in our store; therefore, if you are interested in tracking your UPS package, you can contact us for your tracking number. Track packages using that number on http://www.ups.com.

How can I expect to receive the goods?
Each item will be hand inspected by our staff and carefully and thoroughly wrapped for shipping. We insure EVERY package for the value of your purchase and we ship UPS only.

If on receipt you find your items have been damaged during the delivery process, then please retain all mail packaging and inform us immediately. We will replace items at no cost to you and will initiate an investigation with the delivery service company.

Do you ship to P.O. boxes?
You must provide us with a street address because UPS does not deliver to P.O. Boxes.  

How is your shipping fee calculated?
Shipping and handling charges are shown on every item, below the price. We only ship UPS and every package is insured for its value. This cost also includes shipping materials. Our shipping rates are based on the total price of your order. Please use the table below to calculate your shipping charge. In our shooping cart you must select the shipping charge based on your order total - if you do not select the correct charge you will be billed additionally for any uncharged shipping fees.

©Copyright 2010 Julie Artisans' Gallery.
762 Madison Ave. New York N.Y. 10065 - 212-717-5959